The Rule of Ten (video)

The last class that I entered is we learn about the rest of the rule of ten and this time the usage of learning is based on the video that Sir Mark has choose and all the video is practically easy to understand and all of us has been asked to comment or think about the video thah he has showed to us.

And for today blog, he asked us to give a comment about one of the video that has been showed. The video is about a man who call a security company to talk to the boss trough the receptionist. However, the lady (the receptionist) ask Larry (the man) why he want to talk to the boss but, Larry does not want tell the lady as he claim it between the boss and him. Until Larry finally hung up and he still don't want to tell what he want with the boss.

In my opinion, what Larry did is right as a client he just want to share any problem with the boss not with the receptionist. However, the receptionist has to ask as it one of her duty as she has to make sure that any phone calls that go through her is not a prank call. besides, she is paid for that, if she does not do her job properly, I believe others will replace her.

Nevertheless, I guess Larry should see the boss personally if he does not want any one to know about is as he could talk to the boss face-to-face. Besides, he also don't have to worry about the receptionist asking him what he want with the boss. Although, the process might take a long time where he has to make an appoinment first and confirm it before he could see the boss but, I think it worth unless he actually call just for a useless thing.